205 Process Analytics Using Discrete Event Simulation (DES) - One Day

The Process Analytics Using Discrete Event Simulation class provides first-hand experience understanding a business process using workflow model simulation techniques. This class follows and builds upon the concepts and techniques learned in 101 Business Process Modeling, which is a prerequisite. Simulation is taught utilizing the functions and features of Metastorm ProVision’s discrete event simulator.

Simulation Concepts
Discrete event simulation concepts and parameters that are covered and utilized include:

• Variability Parameters
• Resource Assignment
• Resource Crew
• Resource Capacity
• Resource Availability
• Indirect Cost
• Direct Costs
• Premium Time
• Resource Costs
• Input and Output Recipes
• Queue Capacity
• Work Delay Time
• Work Time
• Simulation Duration
• Transit Time
• Transit Capacity
• Cost, Time and State Results

Model Current Process
A business case study is provided to give the attendee first-hand experience setting up the parameters employed by the discrete event simulator. Initial results of the simulation are analyzed to understand the process' behavior.

Understand Impact of Constraints
Additional process constraints are imposed by the simulation engine and examined to understand how they affect the flow of work through the process.

Who Should Attend?

• Managers responsible for improving their business or business processes.
• Business analysts responsible for developing a future model of the business and quantifying improvements.